Commendations and Complaints
Commendations and Complaints
The Officers and Staff of the Lake Worth Police Department take great pride in delivering law enforcement services that are fair and equitable to all parties. We strive to not only uphold Federal, State and Local statute, but to do so with compassion and understanding: protective of Constitutional liberties and respectful of basic human dignities.
The Lake Worth Police Department values the feedback it receives from the community and is dedicated to providing the best police service possible. Information provided by the community will help us maintain our service standards.
How to Commend a Police Employee
When you receive service from our department that you believe is worthy of a commendation, we would like to hear about it.
You may call or come by the department in person during regular business hours; or, if unable to do so, you may contact the on-duty supervisor to report your commendation. Please include all the information you can remember such as the employee's name, date, time and circumstances of the outstanding service.
The employee will be notified of your commendation as will the supervisor. A copy of your commendation will also be placed in the employee's file and forwarded to the Chief of Police and the City Manager's office.
How to File a Complaint against a Police Employee
General or Supervisory complaints may be lodged when a citizen feels that an officer acted inappropriately in some fashion. In accordance with Texas State law (Texas Government Code 614.022), in order for the complaint to be considered it must be in writing and signed by the complainant.
If a citizen has a concern regarding an officer's actions, we will be happy to speak with them in person, but in order for any disciplinary action to result, the formal complaint must be in writing and signed by the individual making the complaint.
An individual wishing to express concern or file a formal complaint may do so by requesting to meet with any supervisor in the Police Department. When the complaint is received, it is reviewed to determine the nature of the allegations. The most serious types of complaints are investigated by the Internal Affairs Division. Complaints comparatively less serious in nature are forwarded to the officer's first-line supervisor or to the Division Commander for Investigation. In every case, the person making the complaint will be contacted during the investigation for additional information, and will be notified of the final disposition.
If you are not satisfied with the final disposition of your complaint, you may discuss the decision with the Chief of Police.
Do you feel you have been Subjected to Racial Profiling?
Officers employed by the Lake Worth Police Department are prohibited from engaging in Racial Profiling.
Racial Profiling is defined as: "a law enforcement-initiated action based on an individual's race, ethnicity or national origin rather than on the individual's behavior or on information identifying the individual as having engaged in criminal activity...". Read our racial profiling policy in English and in Spanish.
It is the policy of Lake Worth Police Department to patrol in a proactive manner, to aggressively investigate suspicious persons and circumstances, and to actively enforce the motor vehicle laws, while insisting that citizens will only be stopped or detained when there exists reasonable suspicion to believe that they have committed, are committing, or are about to commit an infraction of the law.
This policy shall not preclude officers from offering assistance, such as observing a substance leaking from a vehicle, a flat tire, or someone who appears to be ill, lost or confused.
If a citizen feels that they have been the subject of Racial Profiling by an officer or employee of the Lake Worth Police Department they have a legal right to file a formal complaint against that officer or employee.
Complaints of Racial Profiling can be made in the same manner as any other type of complaint.
Lake Worth City Hall
3805 Adam Grubb
Lake Worth, TX 76135
8:00 am to 5:00 pm
Monday through Friday
Copyright © 2016 - Lake Worth, Texas. USA