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Frequently Requested Records
Effective Immediately: Notice of Disclosure of Water Customer Information:
In compliance with House Bill 872, passed by the 87th Texas Legislature on April 21, 2021; personal information and information regarding customer usage, services, and billing, including amounts billed or collected for utility usage is deemed confidential.
Public Information Act
The Public Information Act provides the public the right to request access to city records either for public inspection or to obtain copies (fee applies).
A municipality must make a good faith effort to provide access or copies of requested city records in a "prompt" manner. The Act states "promptly means that a governmental body may take a reasonable amount of time to produce the information, but may not delay."
A governmental body is not required to create new information, do legal research or answer questions. A governmental body is only required to provide access or copies of city records that are already in existence.
Resources
Public Information Act poster (English)
Public Information Act poster (Spanish)
Police Public Information Act poster (English)
Police Public Information Act poster (Spanish)